WE WORK WITH THE BEST HARDWARE AND SOFTWARE PRODUCERS

Authorised Service Provider for Equipment

As an Authorised Service Provider for Equipment of such manufacturers as:

EPSON, LEXMARK, BROTHER, KYOCERA

we offer a professional repair services for the equipment of the above manufacturers, covered by the manufacturer’s warranty. Such repairs are made by service technicians, who completed appropriate training organised by the manufacturers’ European service centres, with the use of appropriate tools, diagnostic software and technical documentation provided by the above printing equipment manufacturers. All this is to guarantee that service is performed at the highest level with full satisfaction of our customers. We also repair post-warranty equipment, but before we make a repair, we inform the customer about the costs.

Service contract

By signing a contract with us you get comprehensive service support for your equipment. We guarantee that your equipment will be in excellent technical condition. We guarantee that every device covered by a service contract will be in working order. The price fixed in the contract for “copies/printouts” you make includes all costs related to the device servicing. A service contract enables accounting for copies/printouts made in a monthly cycle, the duration of a contract varies from 12 to 48 months depending on an option chosen by the customer.

As part of the services we offer

What do you get by signing a contract?

  • No unexpected expenses
  • Free travel to the custome
  • Free repairs
  • No need to remember about periodic inspections
  • Supply of consumables, e.g. inks and toners in 24h
  • Spreading operating costs over time
  • Forecast of costs
  • Faster response time from a service centre
  • Replacement device for repairs lasting over 72 hours.

Adres

Ematech IT Sp. z o.o.
Ul. Obrzeżna Północna 15
41-400 Mysłowice

Kontakt

Tel. 32 223 83 67
Fax. 32 223 83 67 wew. 29
E-mail: biuro@ematechit.pl